Cancellation, Returns, and Refund

Last updated February 03, 2020

ORDER CANCELLATION POLICY

All orders are automatically processed on our secure system and sent for shipment as soon as they are ready. 

You will have free cancellation if you cancel your order before the items have been shipped.

If you cancel your order after the items have been shipped, please follow our Return Policies 

RETURNS POLICY
 
All returns must be postmarked within twelve (12) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached. Customer will be responsible for shipping.

For Returning an item, please email us at sales@radiatorplaza.com with your proof of purchase

Please make sure that the part you ordered is satisfactory before cutting, painting, altering or final installation. Altered items and custom orders are not refundable or returnable.

*A 15% restocking fee will be charged depending on the condition of returns.

*Returning any used items will result in no refund. No Exceptions.

REFUND POLICY
 
After receiving your return and inspecting the condition of your item, we will process your refund or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.